This Privacy Policy outlines how AgouraAssist Appliance Repair (we, us, or our) collects, uses, and protects your information when you visit our website or communicate with us. By using our services including submitting a call request form on our website, you consent to the practices described in this policy. This Privacy Policy complies with U.S. law.

Information Collection
We collect personal information that you voluntarily provide to us when you request services through our call request form. This information may include your name, phone number, email address, and any other details you provide. Additionally, we may automatically collect non-personal browsing data through the use of cookies or web beacons to improve your user experience on our website.

Use of Information
The information collected is used primarily to communicate with you regarding service requests and related customer support activities. We may use your personal information to contact you via phone, email, or text for service-related purposes. Non-personal information collected via cookies and web beacons is used to enhance website functionality, analyze trends, and improve our services.

Information Sharing and Disclosure
Your personal information may be shared with our trusted partners who assist us in operations, delivering services, and customer support. We do not sell, rent, or otherwise share personal information with third parties for their promotional use. You agree that by using our services, your information may be shared with such partners for operational needs.

Data Security
We are committed to protecting the security of your personal information. We implement reasonable physical, technical, and administrative safeguards to protect the information we collect from unauthorized access, use, or disclosure.

Legal Disputes
By using this website and our services, you waive your right to sue or take any legal action beyond direct negotiation for disputes related to the website or services. In any dispute, the maximum compensation you may claim is limited to $100. You agree to bear your own legal fees and expenses in the event of a dispute.

Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Your Rights
You have the right to opt out of receiving promotional communications from us by contacting us at (747) 200-9825. Please note that you may still receive non-promotional communications regarding your service requests.

Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by placing a prominent notice on our website. Your continued use of our services after changes have been posted will constitute your acceptance of such changes.